In December 2018, our Help Desk & Incident Team Manager, Diana Rogers, retired after 12 years of service with AIMS. Diana joined AIMS in 2007 as part of the Operations Team before becoming the Help Desk & Incident Team Manager in 2014. We can’ t thank Diana enough for her contribution as a leader at AIMS and most importantly, her service to the University of Wisconsin-Madison. Thank you, Diana! We hope you have a wonderful retirement!