AIMS Organization

Under the Vice Chancellor for Finance and Administration, the Administrative Information Management Services (AIMS) organization consists of three primary areas: Development Services, Operations & Support Services (OSS), and Customer Engagement & Learning Services (CELS). Within Operations & Support Services are three additional teams: the Incident Team (including the Help Desk), The Operations Team, and the Field Services Team.

AIMS Management Team

Kevin Cherek

Interim Director, AIMS

(608) 262-2952

Luke Bluma

Manager, Incident Team/ Help Desk

Kevin Breese

IT Director

(608) 262-6201

Sathish Gopalrao

IT Director

(608) 263-8098

Customer Engagement & Learning Services

Kevin Cherek

Interim Director, AIMS

Luke Bluma

Manager, Incident Team/ Help Desk

Tom Forrester

Customer Engagement & Technical Trainer

Vanessa Paeschke

Customer Engagement & Technical Trainer

Ann Yang

Student, Office Assistant

Operations

Kevin Cherek

Interim Director, AIMS

Kelly Bauman

Team Lead, Operations

Terry O'Brien

Sr. Operations Analyst

James Pederson

Operations Analyst

James Spitz

Operations Analyst

Incident Team / Help Desk

Luke Bluma

Manager, Incident Team/ Help Desk

Mike Crawford

Help Desk Manager (Interim)

Cory Chancellor

Team Lead - Endpoint Technical Services

Wayne Bradley

Sr. Help Desk Analyst

Steven Danenberg

Sr. Help Desk Analyst

Renard Smith

Sr. Help Desk Analyst

Derek Tessmann

Sr. Help Desk Analyst

Scott Winger

Sr. Help Desk Analyst

Chou Yang

Sr. Help Desk Analyst

Garry Anderton

Help Desk Analyst

Michael Biggers

Help Desk Analyst

Donna Carlson

Special Projects Analyst

Clint Ebert

Help Desk Analyst

Travis Harvey

Help Desk Analyst

Tyler Jarman

Help Desk Analyst

Patrick Kozlowski

Help Desk Analyst

Brian Le Mieux

Help Desk Analyst

Travis Malin

Help Desk Analyst

David Moore

Help Desk Analyst

Eric Schowalter

Help Desk Analyst

Doug Waara

Help Desk Analyst

Field Services

Luke Bluma

Manager, Incident Team/ Help Desk

Ryan Perkins

Sr. Help Desk Analyst

Drew Bradley

Student, Systems Technician

Cole Christophel

Student, Systems Technician

Shezad Shezad

Student, Systems Technician

Mina Sprengeler

Student, Systems Technician