AIMS Organization

Under the Vice Chancellor for Finance and Administration, the Administrative Information Management Services (AIMS) organization consists of  two primary areas: Operations & Support Services (OSS) and Customer Engagement & Learning Services (CELS). Within Operations & Support Services are five teams: Incident Team (including the Help Desk), Operations Team,  Endpoint Services, University Housing, and  Field Services.

AIMS Management Team

Kevin Cherek

Position title: Interim Director, AIMS

Phone: (608) 262-2952

Luke Bluma

Position title: AIMS Asst. Director

Kevin Breese

Position title: IT Director

Phone: (608) 262-6201

Mike Crawford

Position title: Service Desk Manager

Phone: (608) 265-3087

Sathish Gopalrao

Position title: IT Director

Phone: (608) 263-8098

Taylor Giese

Position title: Administrative Assistant

Customer Engagement & Learning Services

Tom Forrester

Position title: Customer Engagement & Technical Trainer

Vanessa Paeschke

Position title: Customer Engagement & Technical Trainer

Operations

Kelly Bauman

Position title: Team Lead, Operations

Terry O'Brien

Position title: Sr. Operations Analyst

James Pederson

Position title: Operations Analyst

Incident Team / Help Desk

Mike Crawford

Position title: Service Desk Manager

Cory Chancellor

Position title: Team Lead - Endpoint Technical Services

Wayne Bradley

Position title: Sr. Help Desk Analyst

Clint Ebert

Position title: Sr. Help Desk Analyst

Renarde Smith

Position title: Sr. Help Desk Analyst

Derek Tessmann

Position title: Sr. Help Desk Analyst

Scott Winger

Position title: Sr. Help Desk Analyst

Garry Anderton

Position title: Help Desk Analyst

Michael Biggers

Position title: Help Desk Analyst

Donna Carlson

Position title: Special Projects Analyst

Travis Harvey

Position title: Help Desk Analyst

Tyler Jarman

Position title: Help Desk Analyst

Patrick Kozlowski

Position title: Help Desk Analyst

Travis Malin

Position title: Help Desk Analyst

David Moore

Position title: Help Desk Analyst

Eric Schowalter

Position title: Help Desk Analyst

Doug Waara

Position title: Help Desk Analyst

Field Services

Ryan Perkins

Position title: Sr. Help Desk Analyst

Matthew Selck

Position title: Systems Technician

Drew Bradley

Position title: Systems Technician

Chandler Breene

Position title: Student, Systems Technician

Cole Christophel

Position title: Student, Systems Technician

David Klongland

Position title: Student, Systems Technician

Tabi Morello

Position title: Student, Systems Technician

University Housing

Sathish Gopalrao

Position title: IT Director

Scott Hubing

Position title: Sr. IT Systems Analyst

Jeff Ritchey

Position title: Sr. IT Systems Analyst

Kalai Jesuthasan

Position title: Sr. IT Systems Analyst

Krishna Karimikonda

Position title: Project Manager

James Spitz

Position title: Operations Analyst

Chou Yang

Position title: Sr. Help Desk Analyst