Operations and Support Services (OSS)
Suite 856 WARF
610 Walnut St. 
Madison, WI 53726
Development Services 
Suite 856 WARF
610 Walnut St. 
Madison, WI 53726

In July of 2008 the Administrative Information Management Services (AIMS) department formed within the Office of the Vice Chancellor for Finance and Administration. AIMS is a consolidation of existing IT services and staff with the goal of driving efficiencies through the use of shared infrastructure and talent. Acting as a complement to the Division of Information Technology (DoIT) and working in cooperation with the Office of the CIO, AIMS provides value added IT services that typically had been provided at the department/division level. AIMS offers a full scope of IT services including workstation lifecycle management, customer support (Help Desk), storage services, application hosting and delivery, and web-based application development services.

AIMS Director:
 Bobby Burrow bobby.burrow@wisc.edu (608) 265-3418
OSS Manager:  Kevin Cherek kevin.cherek@wisc.edu (608) 262-2952
Development Services Manager:
 Sharlene Heacox  sharlene.heacox@wisc.edu (608) 265-5469
Organizational Chart:
 AIMS Organization Chart